OnTrac™ Call Center
What Sets Us Apart
As you have learned, VoCare is committed to providing the world's best service to our customers. This means that VoCare offers advanced "one-button technology" on every product we offer to the market. With the touch of one bright blue button, called the OnTrac™ Button, the user is connected, 24 hours a day and 7 days a week, to a real live support person on the other end.
The security, peace of mind and value that the OnTrac™ Call Center offers is unbeatable by any organization in the entire market. When combined with such powerful and unique VoCare features as Automatic Fall Detection, Automatic Crash Detection, Assistance with Directions, Concierge Service and 911 Emergency Help, (to mention a few) anyone would be hard pressed to find a product and/or service that offers so much for so little.
The OnTrac™ Call Center is a UL listed, CSAA 5 Diamond Central Station. This means the facility has been "constructed to and is operated in" accordance with the strictest federal guidelines and standards.
The facility houses highly trained customer service and alarm response staff who are among the best in the industry. VoCare is dedicated to bringing you, our very important customer, a higher level of safety and security whether you are at home or traveling, every minute of every day.
Facility Ratings
- UL Listed for Fire & Burglary Protective Signaling
- CSAA 5-Diamond 100% Operator Certified Central Station
- E-911 Trained Dispatch Agents
